Deltassist Family and Community Services - Substance Use Services
Deltassist Family and Community Services is a multi-service, non-profit agency that has been offering services to residents of Delta since 1972. The Substance Use Services program, operating since 1985, offers individual, couples, family, youth and group services to those who are directly or indirectly affected by substance use. The Main North Delta office has reception hours Monday to Friday from 9:00 am - 4:30 pm. Both offices are wheelchair accessible. Appointments are made with the individual counsellors and after-hours appointments are open depending on availability. Services are provided in line with the biopsychosocialspiritual model with a trauma-informed, client-centered empowering perspective. Referrals can be made to treatment centres. An eight week psychoeducation group provides an introduction to the Substance Use Services Program and after completion of this group, clients may atend up to six months of individual services. Groups are generally run in the evening to accomodate working clients. Referrals to other resources can be facilitated as needed. Deltassist is committed to continually reviewing and improving services and considers client input and feedback an integral aspect of providing this service. Counsellors providing services to seniors or youth may provide outreach depending on the clients' needs. Youth and seniors may be seen at schools, in their homes, in the community, or at either the North Delta main office or the satellite office in Tsawwassen depending on what best meets their needs.
Generally clients self refer; however, referrals are accepted from schools, doctors, probation, MCFD or other health professionals. There is usually a 2-4 week wait for individual services; however, youth, fragile seniors, women who are pregnant, and clients who have a significant mental wellness issue are fast-tracked. A protocol is in place with Adult Delta Mental Health to assist clients who have a significant mental wellness issue.
Deltassist also provides consultation and information to doctors or other health professionals to assist in determining resources that would best meet client needs.
There is no cost for this service.
Address / Contact Info
Both offices are wheelchair accessible.
Phone Numbers
Hours of Operation
Regular hours: Main North Delta Office reception Mondays to Fridays from 9:00 am - 4:30 pm. Appointments are available after hours and are scheduled with individual counsellors. Groups generally run from 5:00 pm - 7:00 pm.
Monday to Friday 9:00 am - 4:30 pm: Only at the Main North Delta Office, Monday to Friday 9:00 am - 4:30 pm. An appointment will be made for a screening intake if a counsellor is not available on site.
Amenities
Service Details
| Regional Centres Served | Delta, Delta (Ladner), Ladner, North Delta, Tsawwassen |
|---|---|
| Referral protocol | self, physician, health professional, school personnel, Ministry of Children & Family Development |
| Referral criteria | Deltassist prefers that clients refer themselves; however, referrals can be completed in conjunction with their doctor or other health/community professional if the clients have consented to this referral and are aware of the services that they are being referred for. |
| Age ranges served | child 0-12, youth 13-19, adult 20+, senior 55+, senior 65+ |
| Currently accepting new patients / clients | Currently accepting new patients / clients |
| Languages spoken | English |
Categorization
Location Map
Other Programs from This Organization
| Provides assistance to children and youth who are at risk of committing suicide. Services include: risk assessment/management, individual and family counselling, coordinated community response and prevention/education/consultation and response to the community and in Delta schools. |
This program was last updated on: 22 Jan 2016.
